Privacy Policy

We may collect your email, name, sign-in information, source photos, generated portraits, style and product choices, and the information needed for payment and shipping.

We also collect technical and usage events to understand the flow, secure the service, fix errors, and improve the experience.

Your information is used to provide the Portrait Flow, generate the preview, prepare the final file, process payment, create the order, fulfill delivery, and answer support requests.

Analytics data is used to measure key steps in the journey, detect errors, and improve pages and features.

We may share only the necessary information with providers that help us operate the service, including payment, email, storage, analytics, AI generation, and print production or shipping.

Stripe processes payment. Print orders may be prepared with Gelato or an equivalent production partner.

We keep information for as long as needed to provide the service, maintain order history, resolve issues, meet obligations, and prevent abuse.

You can contact us to request access, correction, or deletion of certain information where possible.

We use specialized providers and limited access to protect information. No system is perfect, but we aim to reduce data exposure to what is necessary.

Avoid sending sensitive photos or information that are not needed to create the portrait.

For a privacy question or a request about your data, contact [email protected] from the email address connected to your account or order.